Shipping Policy

Last Updated: August 26, 2026

Welcome to Glossy Way (“we,” “us,” or “our”). This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order with Glossy Way, you agree to the terms described below.

1. Order Processing

Orders are typically processed and prepared for shipment within 0–1 business day.

Business days are Monday through Friday, excluding public holidays.

During unusually high-demand periods, major promotional events, holidays, carrier disruptions, or other circumstances outside our reasonable control, processing or delivery may take longer than usual.

2. Estimated Delivery Times

The delivery estimates below refer to transit time after your order has been processed and dispatched.

• Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, United Kingdom, and Spain: 4–7 business days

• Norway: 4–7 business days

• Estonia: 1–3 business days

• Latvia: 2–5 business days

• Lithuania: 2–5 business days

• Finland: 2–5 business days

• Sweden: 3–5 business days

• Poland: 3–5 business days

• Turkey: 5–14 business days
  
  

• United States: 5–14 business days

• Canada: 5–14 business days

• Mexico: 5–14 business days

• Australia: 5–14 business days

• Brazil: 5–14 business days

• Switzerland: 5–14 business days

• Colombia: 5–14 business days

• Argentina: 5–14 business days

• Peru: 5–14 business days

• Chile: 5–14 business days

• Other non-EU destinations: 5–14 business days

These delivery times are estimates and are not guaranteed. Carrier delays, customs processing, weather conditions, holidays, incorrect delivery information, and other circumstances outside our control may affect actual delivery time.

3. Shipping Costs and Free Shipping

Shipping costs below the applicable free-shipping threshold are calculated and displayed at checkout.

Free standard shipping is available when the applicable order-value threshold is reached:

• United States: free shipping from $75 USD

• United Kingdom: free shipping from £39

• Switzerland: free shipping from CHF 45

• Estonia: free shipping from €35

• Latvia: free shipping from €35

• Lithuania: free shipping from €40

• Finland: free shipping from €45

• Sweden: free shipping from 499 SEK

• Poland: free shipping from 199 PLN

• Denmark: free shipping from 349 DKK

• Norway: free shipping from 499 NOK

• Canada: free shipping from C$120

• Mexico: free shipping from MX$1,500

• Australia: free shipping from A$125

• Colombia: free shipping from COP 229,000

• Argentina: free shipping from ARS 109,900

• Peru: free shipping from PEN 249

• Chile: free shipping from CLP 69,900

• Brazil: free shipping from $75 USD

• Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, and Spain: free shipping from €45

• Other non-EU destinations: free shipping from $75 USD

The applicable shipping cost and free-shipping eligibility shown at checkout are based on the delivery destination, order value, and available shipping methods.

4. Customs, Duties and Taxes

Orders shipped within the European Union generally do not require import customs clearance between EU member states.

For shipments to destinations outside the European Union, customs duties, import taxes, brokerage charges, or other fees may be imposed by the destination country.

Unless otherwise stated at checkout, any such charges are the responsibility of the recipient and are not included in the shipping fee charged by Glossy Way.

Customs procedures may also increase delivery time.

5. Shipping Confirmation and Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information when tracking is available for the selected shipping method.

Please allow up to 48 hours after dispatch for tracking information to begin updating in the carrier's system.

6. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If an order cannot be delivered, is returned to us, or requires reshipment because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply.

If you notice an address error before your order has been dispatched, please contact us as soon as possible at support@glossyway.com. We cannot guarantee that an address can be changed after an order has entered processing.

7. Lost or Delayed Packages

If tracking shows that a package has been delivered but you cannot locate it, we recommend first checking the delivery location and contacting the carrier.

You may also contact us at support@glossyway.com, and we will assist you with the available shipping and tracking information.

If a shipment appears to be significantly delayed, please contact us so that we can investigate the shipment with the carrier where possible.

8. Delivery Estimates and Exceptional Delays

All stated shipping and delivery times are estimates.

Delivery may occasionally take longer because of circumstances such as carrier disruptions, customs delays, severe weather, public holidays, peak-season volumes, strikes, transportation disruptions, or other events outside our reasonable control.

Where we become aware of a significant issue affecting an order, we will make reasonable efforts to provide updated information.

9. Contact Us

If you have any questions about shipping or delivery, please contact:

Glossy Way
Email: support@glossyway.com